Description:
We are seeking a skilled and motivated IT Systems Administrator to join our growing organization. This role is responsible for maintaining, supporting, and optimizing our IT infrastructure while contributing to strategic technology initiatives and digital transformation projects.
The ideal candidate will possess strong technical expertise across Microsoft 365, systems administration, networking, cybersecurity, virtualization, and end-user support. You will play a key role in ensuring the reliability, security, and performance of our technology environment while acting as an escalation resource for complex technical issues.
Roles and Responsibilities:
- Administer and support Microsoft 365 services including Exchange Online, SharePoint, Teams, Intune, and Entra ID (Azure AD)
- Manage and maintain server infrastructure, virtualization platforms, backups, and endpoint systems
- Monitor system health, performance, availability, and security across the organization
- Act as an escalation point for advanced technical issues and operational support requests
- Support infrastructure and cloud-related projects including migrations, deployments, and environment optimization
- Assist with cybersecurity initiatives including endpoint protection, vulnerability management, MFA, conditional access, and security monitoring
- Administer user accounts, permissions, licensing, and access controls
- Develop and maintain technical documentation, procedures, and disaster recovery processes
- Collaborate with internal teams and external vendors to ensure seamless IT operations
- Support VoIP and collaboration technologies including Microsoft Teams Phone and conferencing systems
- Participate in after-hours maintenance and occasional on-call support as required
Qualifications and Skills:
Required Qualifications
- 5+ years of hands-on experience in IT Systems Administration or Infrastructure Support
- Strong experience administering Microsoft 365 environments
- Experience with Windows Server administration and Active Directory
- Knowledge of virtualization technologies such as Hyper-V, VMware, or Proxmox
- Experience with networking concepts including routing, switching, VLANs, VPNs, and firewall management
- Familiarity with backup, disaster recovery, and business continuity practices
- Strong troubleshooting and problem-solving skills
- Excellent communication, organizational, and time management abilities
- Ability to work effectively in a fast-paced and evolving environment