It Support Specialist

Description:

Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to own your own success
• Total rewards program that takes care of your financial, physical, and mental

health

• Amplifying Communities, a program to support causes that matter most to

our employees and clients

Why we’ll love You:

• Passion to solve complex problems, as well as drive impact and productivity

through technology

• Be forward-looking while supporting our legacy and future state environments
• Thrive when it comes time to implement, administer, and troubleshoot network

infrastructure devices and cloud workloads

• A critical thinker who loves to analyze and problem-solveissues
• Collaborative approach to ensure you can deliver thoughtful and complete work
• Proficient in the use of remote desktop management and support tools as well as

workstation configurations and desktop PCs

• Minimum three years’ experience in a Service Desk role, providing support in

Microsoft environments (Active Directory, Office 365) and Adobe applications

• Bonus: Experience with ServiceNow