Guest Services Coordinator

Description:

Now, if you were to come on board as our Guest Services Coordinator & Reception Agent, we'd ask you to do the following for us:

• Provide engaging and anticipative service to all office employees and visitors
• Work closely with facilities, local technology, and other workplace departments to ensure a flawless guest experience
• Ensure optimal workspace occupancy through internal application use
• Share information about the office, building, surrounding areas, transportation, local restaurants, and other points of interest
• Weekly and daily communication with Workplace Team
• Operate telecommunication systems and manage incoming calls
• Restock supplies and consumables
• Carry out instructions for security, fire, health, and safety guidelines as required
• Interact with 3rd party vendors
• Manage employee and visitor access to office and building
• Assist with room set-ups and catering requests
• Conduct opening and closing duties
• Complete mail and courier requests as required
• Support other local offices as required
• Light housekeeping duties as required

Think you have what it takes to be our Guest Services Coordinator & Reception Agent? We're committed to hiring the best talent for the role. Here's how we'll know you are the best fit:

• Degree or working experience in a luxury hospitality environment is considered a strong asset - corporate, restaurant or hotels
• Excellent written and verbal communication skills
• Analytically inclined and a team player
• Ability to set priorities, manage multiple tasks and meet frequent deadlines
• Exceptional customer service skills with the desire to learn and be cross-functional
• Technical inclination and basic knowledge of office systems and hardware preferred
• Ability to lift up to 30lbs
• Proficiency with Microsoft Office Systems