Front Desk Receptionist

Description:

Within the Firm Capital Organization, Firm Capital Property Management Corp. is the property
manager for a portfolio of multi-residential and commercial properties comprised of retail,
industrial, and office across Canada. Firm Capital Property Management Corp. is looking for a
Front Desk Receptionist.

What you need to succeed

• Minimum of 1 year of related administrative/reception experience in a busy office setting

is required.

• Minimum high school diploma or equivalent.
• Computer literacy with proficiency in MS Office is required.
• Excellent written and verbal communication skills.
• Strong organization skills and ability to multi-task without compromising accuracy.
• Mature, positive attitude with ability to handle difficult situations in a professional manner.
• Ability to communicate effectively across all levels within and outside organization.
• Ability to work quickly and efficiently on a team or independently.

• Punctual and reliable.

Your new role

• Provide administrative support to entire office, including: scheduling and setting up of

meetings, processing incoming and outgoing mail and courier pickups and deliveries,
assisting with correspondence, making copies, scanning documents, maintaining office
supplies, and troubleshooting with printers and copiers. Distribute mail in-office when
needed.

• Answer phones, including: screening calls, handling routine items, and taking/relaying

messages.

• Greet and direct visitors, as well as respond to in-person inquiries from clients and other

parties. As the first point of contact, present a positive and professional image of the
organization to all visitors.

• Maintain office security by following safety procedures and controlling access via the

reception desk.

• Maintain an organized and presentable reception area.
• Manage the reception kitchenette and prepare coffee & tea when required.
• Maintain office and emergency phone lists.
• Type forms, letters, emails, reports, and memos as necessary.
• Adhere to company and industry standards and policies, and seek assistance and advice

from management when needed.

• Perform other duties as assigned.