Founding Account Manager

Description:

Virio is building the next-generation B2B GTM stack and has experienced rapid growth, going from $0 to $500k in ARR within 90 days during its stealth phase. They are now gearing up for even greater expansion and looking for a Founding Account Manager to help drive their success. This role offers an incredible opportunity to work alongside a team of all-stars and take part in the journey from $1M to $100M in under a year.

As a Founding Account Manager, you will leverage AI to help you manage a portfolio of 10-20 accounts, focusing on relationship-building, successful onboarding, identifying upsell opportunities, and driving customer satisfaction and retention.

Key Responsibilities:

• Own and manage a portfolio of 10-20 accounts

• Develop deep, lasting relationships with clients

• Ensure successful onboarding for all accounts

• Identify upsell opportunities and contribute to overall account growth

• Drive customer satisfaction and retention through effective communication and relationship management

Ideal Candidate Profile:

• Excellence: Proven track record of being best-in-class at something

• Ambition: Desire to be the best in the world at what you do, and committed to achieving that goal

• Unorthodox: Ability to think differently, doing things better, faster, smarter

• Dedication: Willingness to work 6-7 days a week alongside like-minded teammates

• EQ (Emotional Intelligence): Skilled in interpersonal communication and able to “read the room”

• Agency: Self-motivated and capable of learning and adapting to new challenges

• In-person: Willing to work in-person in the US and Canada

Additional Qualities We're Looking For:

• Ability to build systems and implement operational frameworks to make work more efficient

• Enjoyment in experimenting with AI productivity tools and optimizing productivity

• Ability to manage multiple threads simultaneously and not drop the ball on any of them

• Experience in B2B SaaS is highly preferred

• Familiarity with LinkedIn and/or Video content is a plus

Work Environment:

• The team will be working in-person in both the US and Canada.