Food Service Supervisor

Description:

• Ensure all food items are marked with appropriate primary and secondary shelf life. Coach staff on this and follow up to enforce these standards.
• Utilize appropriate checklists. Eg: opening, closing, daily and weekly cleaning, etc. Coach staff on using their checklists and follow up to enforce these standards.
• Model performance standards on all stations. Coach staff on procedures and critical standards.
• Manage shifts without supervision.
• Coach, recognize, and motivate staff. Work to reach shift targets and celebrate achievements.
• Control and record any wastage.
• Support the business goals and educate staff on new products and promotions.
• Ensure staff practicing smart retailing and requesting guest feedback.
• Model safety and security procedures and promote food safety.
• Organize workflow and ensure staff understand their duties and delegated tasks.
• Monitor staff productivity and provide constructive feedback and coaching.
• Keep all areas of the restaurant sanitary, including individual workstations.
• Set up workstations with all needed equipment and ingredients.
• Chop and peel vegetables.
• Prepare salads and potato products.
• Cut whole chickens.
• Fillet chicken breasts.
• Bread and cook vegetables and meat in fryers and ovens.
• Perform cleaning and maintenance duties on equipment.
• Offload grocery and other orders.
• Put away stock.
• Clean dishes, equipment, and floors.
• Portion salads, gravy, and side dishes.
• Greet all customers and make them feel welcome using Mary Brown’s service techniques.
• Prepare guests meals, ensuring highest quality taste and appearance.
• Enter all orders on the Point of Sales promptly and accurately.
• Suggestive sell by offering guests menu suggestions or additional items.
• Deliver food to guests’ tables.
• Maintain necessary supplies such beverages, containers and condiments for serving and packaging food.
• Demonstrate professionalism, courtesy and respect for customers and other staff members in all situations.
• Prepare guests orders, ensuring quality and accuracy
• Complete cleaning and maintenance duties of kitchen equipment including fryers, steamers, warmers, etc.
• Ensure speed standards are maintained.
• Read orders on a display screen and prioritize which items to prepare first.