Description:
As a Digital Project Coordinator, you'll play a key role in the successful execution of our digital projects. This role calls for a sharp eye for detail, strong communication and organizational skills, and the ability to collaborate confidently across teams.
Responsibilities:
- Build excellent relationships with dealership clients.
- Coordinate client meetings, understand requirements, and set realistic deliverables and timelines.
- Coordinate requirements with designers and monitor projects through to completion.
- Schedule feedback meetings and negotiate revisions between clients and designers.
- Identify and drive feasible solutions for on-time delivery.
- Deliver professional websites on time.
- Coordinate and maintain the content catalog.
- Review final designs to ensure successful completion of the design phase.
- Train clients on the product and manage handoff of the finished website.
- Track the progress of all active website projects.
- Maintain comprehensive project documentation, including project plans, schedules, and status reports.
- Generate regular reports for project stakeholders, highlighting key milestones and achievements.
- Document recurring bugs and report them to developers and the product manager.
- Monitor product deficiencies based on customer feedback and experience.
- Help improve product quality, reducing support tickets and reported software defects.
- Provide input to the Initiative Manager to help build and execute a long-term product roadmap.
- Evaluate the relative importance of issues and opportunities.
- Proactively engage stakeholders on solutions when needed.
- Serve as a liaison between R&D and Sales.
- Contribute key content for training and sales materials.
- Develop product positioning and messaging.
- Minimal travel required — approximately one to two times per year.
Qualifications:
- Bachelor’s degree in a related field or equivalent work experience
- Proven experience in coordinating digital projects
- Strong organizational and multitasking skills
- Excellent verbal and written communication abilities
- Proficiency in project management tools and software
- Familiarity with web design and development processes is a plus
- Familiarity with Outdoor Power Equipment Products/Industry is a plus
- Knowledge of SEO/AEO and PPC is a plus