Communication Coordinator

Description:

Promote and sell hotel products and services to designated markets.
Group reservations (amenity groups and convention groups) in the system.
Drafting of group contracts, conditions, arrival lists, meals, meeting spaces and baggage handling and follow-up with the departments concerned
Make the arrival list for the current week.
Follow up with the customer and resolve issues.
Coordination (responses, reservations, etc.) of emails received at the main address of the hotel
Ensure that the reservations department has all the rates or contracts related to the different market segments and the various promotional rates.
Perform office automation tasks (mail, inventories and stationery orders, printer cartridges and photocopiers, etc.).
Responsible for courier shipments (items lost by a guest in a room or other shipments).
Responsible for the inventory of promotional products and promotional stationery necessary for the sales department.
Support to the General Manager.
Support to the Sales & Marketing Director.
All other related tasks

Requirements:

SKILLS: