Casual Billing Clerk

Description:

Education & Specialize*d Knowl*edge

• Minimum of High School Education required
• College diploma or University Degree in business or other related field and/or equivalent experience is an asset
• Familiarity with regulations and by-laws governing water and electricity

Experience

• Experience in dealing with difficult customers, situations and moderately/complex problems
• Experience in a customer service or billing role is an asset

Skills/Abilitie*s/Co*mpete*ncies*

• Demonstrated MS Office experience with a solid understanding of Excel
• Ability to make quick and accurate decisions with minimal supervision that support the company procedures
• Demonstrated Customer Service skills, working both with internal and external stakeholders
• Proven keyboarding competency and accuracy is required
• Excellent verbal and written communication skills
• Must be able to work from other locations as required as per guidelines within the Collective Agreement
• Ability to multi-task in a fast-paced environment