Description:
Business Systems Analyst for PCL Constructors Inc. within Edmonton NAHQ contributes to our team:
This role is being offered as a 12-month contract.
Responsibilities
- Lead the elicitation, analysis, and documentation of business and system requirements for industrial construction processes (e.g., workface planning, quality, material management and turnover to operations).
- Partner with subject matter experts to deeply understand current‑state operations, constraints, and improvement opportunities.
- Gathers, documents, designs, validates, and gains sign off on business system user requirements.
- Support and enhance systems used in managing detailed construction, such as production tracking, weld tracking, inspection management, materials movement, and document control.
- Ensure technology solutions align with construction site realities, safety requirements, quality standards, and productivity targets.
- Identify and assess impacts of system changes on workflows, resource planning, equipment usage, and reporting.
- Leads workshops and build consensus with stakeholders and subject matter experts across multiple business units, acting as a primary point of contact between operations, technology teams, and external vendors.
- Builds strong, trusted relationships with leadership and frontline personnel.
- Creates and maintains business requirements and design training documentation and materials.
- Interprets and communicates complex requirements clearly to both technical and non‑technical audiences.
- Strategically partners with the technical team to deliver robust and comprehensive solutions.
- Manages and leads training rollouts to subject matter experts and operations staff.
- Develop use case scenarios, user stories, and training material.
- Validates designs and builds consensus with subject matter experts.
- Creates and executes change management plans to drive acceptance, adoption, minimize resistance, and maximize engagement and efficiencies.
- Provides robust, customer centric support to all users.
- Tests the system configuration to identify issues and ensure configuration matches requirements.
Qualifications
- Minimum of 8 years of business analysis experience is required.
- Post-secondary education in information systems, information technology, business administration, commerce, computing science or a related field is required.
- Ideally has experience supporting or developing heavily integrated systems related to workface planning, production, quality, materials, documents, or asset tracking (or similar).
- Comfortable working with high profile, aggressive project schedules.
- Able to develop creative solutions to meet customer needs for processes and software.
- Knowledge and practical experience with software implementations, software development life cycle methodologies, business process re-engineering, and organizational change management.
- A positive attitude with a passion and commitment to project success.
- Ability to work effectively within a team environment.
- Excellent communication and facilitation skills, with the ability to engage end users and senior leadership alike.
- Strong analytical and problem‑solving skills, with a practical, operations‑focused mindset.
- Ability to work independently while leading multiple initiatives in parallel.