Description:
We're looking for a detail-oriented Automotive Service Coordinator to support our evening shift operations at our vehicle reconditioning facility. This role is ideal for someone dependable, customer-focused, and comfortable working in a fast-paced, target-driven environment. Evening availability is required. The shift schedule is Monday to Thursday, 4:30 PM – 3:00 AM, and includes a $1.50 per hour shift premium.
What You'll Do
- Greet and assist customers with vehicle service needs, providing exceptional service at all times
- Schedule appointments for vehicle repairs, maintenance, and inspections
- Accurately document customer concerns, service history, and recommendations to ensure all needs are met
- Work closely with technicians to ensure timely and accurate completion of work orders
- Provide customers with detailed estimates, timelines, and costs for services
- Address customer concerns, answer questions, and resolve issues to maintain high satisfaction
- Stay current with industry trends, technologies, and best practices in automotive service
- Follow all safety protocols and maintain a safe, organized workspace
What You'll Need
- A high school diploma or equivalent is required.
- A valid minimum G2 Driver's License in Ontario with a clean driver's abstract is required.
- Must be available a minimum of 40 hours per week.
- Strong communication and collaboration skills with the ability to work effectively in a fast-paced environment.
- A high level of attention to detail with a commitment to accuracy in all tasks.
Employment Type
Compensation & Benefits
- $20 hourly
- Health & dental benefits
- Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions