Automotive Service Coordinator

Description:

We're looking for a detail-oriented Automotive Service Coordinator to support our evening shift operations at our vehicle reconditioning facility. This role is ideal for someone dependable, customer-focused, and comfortable working in a fast-paced, target-driven environment. Evening availability is required. The shift schedule is Monday to Thursday, 4:30 PM – 3:00 AM, and includes a $1.50 per hour shift premium.

What You'll Do
 

• Greet and assist customers with vehicle service needs, providing exceptional service at all times
• Schedule appointments for vehicle repairs, maintenance, and inspections
• Accurately document customer concerns, service history, and recommendations to ensure all needs are met
• Work closely with technicians to ensure timely and accurate completion of work orders
• Provide customers with detailed estimates, timelines, and costs for services
• Address customer concerns, answer questions, and resolve issues to maintain high satisfaction
• Stay current with industry trends, technologies, and best practices in automotive service
• Follow all safety protocols and maintain a safe, organized workspace
   

What You'll Need
 

• A high school diploma or equivalent is required.
• A valid minimum G2 Driver's License in Ontario with a clean driver's abstract is required.
• Must be available a minimum of 40 hours per week.
• Strong communication and collaboration skills with the ability to work effectively in a fast-paced environment.
• A high level of attention to detail with a commitment to accuracy in all tasks.
   

Employment Type
 

• New, Permanent Full-Time
   

Compensation & Benefits
 

• $20 hourly
• Health & dental benefits
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions