Description:
As we scale rapidly, we are looking for an Auto Body Estimator to join our reconditioning facility team.
What You’ll Do
- Review photos of damaged vehicles and help estimate repair costs (measured by accuracy, number of estimates, and turnaround time)
- Coordinate with repair shops to collect quotes, pricing, and service details
- Schedule repair appointments for vehicles being sent to repair facilities
- Organize and process invoices for repair services
- Respond to calls and emails from management with updates on scheduling and repair status
- Support high-volume estimating and appointment coordination in a fast-paced environment
- Maintain organized records of repair estimates, appointments, and communications
- Follow up with repair shops and internal teams to ensure deadlines are met
- Identify and resolve discrepancies or communication gaps between shops and management
- Use internal systems and communication tools (e.g., email, Google Drive, Slack) to track workflow
What You'll Have
- Education: A high school diploma or equivalent is required.
- Communication: Proven ability to communicate effectively with management, vendors, and internal teams in a clear and professional manner.
- Problem Resolution: Ability to identify and analyze scheduling, estimate, or invoice discrepancies and escalate issues appropriately when needed.
- Customer Service: A professional and approachable communication style with a commitment to delivering a positive customer experience.
- Collaboration: Ability to balance independent administrative tasks while contributing effectively within a team environment.
- Initiative: A proactive mindset with the ability to identify opportunities to influence processes and improve operational efficiency.
- Work Environment: Comfortable working on-site in a fast-paced reconditioning facility setting.
- Organizational Skills: Strong attention to detail, ability to multitask, and a high level of organization to manage competing priorities effectively.