Description:
The Workforce AI Practice Architect is a senior technical leader responsible for shaping, delivering, and evolving Microsoft 365 collaboration and workforce AI solutions. This role strengthens customers’ digital core while enabling their AI journeys, driving consistent, high-quality delivery, and translating modern collaboration, cloud, and AI capabilities into measurable business outcomes.
What You’ll Do
- Serve as a senior subject matter expert for Microsoft 365 collaboration and workforce AI solutions including Exchange, SharePoint, OneDrive, Teams, Teams Voice, and/or Power Platform.
- Lead complex collaboration transformations including tenant-to-tenant migrations, mergers, acquisitions, divestitures, reorganizations, and large-scale SharePoint migrations.
- Design secure, scalable Microsoft 365 architectures aligned to enterprise strategy in partnership with cloud, infrastructure, networking, and security teams.
- Integrate AI capabilities such as Copilot and Copilot Studio into collaboration and productivity solution designs.
- Develop and continuously improve methodologies, standards, and best-practice frameworks for Microsoft collaboration solutions.
- Support the creation and evolution of Microsoft collaboration and workforce AI service offerings.
- Act as Customer Zero for new Microsoft technologies by piloting and refining solutions internally prior to broad release.
- Provide presales solution architecture and technical leadership for strategic and high-value customer opportunities.
- Engage directly with customers as a trusted advisor through workshops, architecture reviews, and executive briefings.
- Partner with Microsoft and strategic partners to drive joint success and industry thought leadership.
What You’ll Bring To The Table
- Deep expertise in Microsoft 365 architecture including collaboration, security, identity, and governance.
- Proven experience architecting and delivering complex Microsoft 365 solutions for enterprise customers.
- Hands-on experience with tenant-to-tenant migrations, Teams collaboration and voice architectures, and SharePoint migrations.
- Strong technical leadership skills with experience defining standards, methodologies, and best practices.
- Ability to communicate complex technical concepts to both technical and executive stakeholders.
- Experience working with Microsoft and global systems integration partners.
- Minimum of 10 years of experience in a technical role working with Microsoft technologies.
- Bachelor’s degree or equivalent practical experience.