Tsa Sales Associate

Description:

The Sales Associate provides service to customers, sorts incoming products, and assists in the efficient and effective maintenance of thrift store operations.

RESPONSIBILITIES AND Accountabilities
 

• Contributes to meeting store sales budgets by maintaining customer service standards.
• May assist with store layout plans to attract customers including window displays and merchandise displays.
• Replenish inventory levels based on directions.
• Contributes to the control of inventory by retrieving, sorting, and pricing as per directions; protects the store from inventory shrinkage by close visual monitoring.
• Takes responsibility for the accurate financial transactions including credit card, debit, and cash.
• Perform daily cash-outs, including balancing sales and floats.
• Complies with all safety procedures and in/outdoor tidy maintenance guidelines.
• Performs janitorial duties as requested.
   

NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.
 

• Supported by task list.
   

CRITICAL RELATIONSHIP MANAGEMENT

Governance Boards and Councils: N/A

Internal: N/A

External: External donors

Managerial Responsibility
 

• Reports directly to the Retail Shift Supervisor
• Direct reports for this position: None
• This position is responsible for their own time and effort only.They may demonstrate work methods to new employees, volunteers, or students.
   

Financial And Materials Management
 

• Processes sales transactions, no budget responsibilities.
• Responsible for the safekeeping of thrift store supplies and equipment for business use.
   

Working Conditions
 

• Serves in a store or warehouse, within a busy CFS ministry. The location of work may create a possibility of experiencing the following disagreeable conditions:

• angry/abusive people and verbal abuse,
• minor risk of harm, injury, illness due to physical attacks from others and/or exposure to infectious diseases.
• Emergency Response situations (fire, bomb threat, etc)
• Dirty environment / odours (garbage, washrooms)
• Truck fumes
• Excessive noise
• Work schedule may impact life (weeknights and weekends)
• Monotonous work (repetitive tasks)
• Increased potential for on-site accidents (moving or sharp objects)
• Exposure to toxic chemicals
• Exposure to bodily fluids
• Other potentially dangerous situations (unsafe donations)
• Store Hours generally Monday – Saturday but require some flexibility for special events or urgent situations.
• Not required to travel.
   

HEALTH & SAFETY
 

• Required to complete general orientation, including safety in the workplace training and annual review.
• Contributes to the safety of staff and customers (e.g. snow removal, clear fire exits, no obstacles inside/outside store/warehouse, cleans spillage).
• Universal precautions: wearing personal protective equipment (PPE) as required, including gloves/glasses.
• Use anti-fatigue mats when necessary.