Trilingual Premium Banker

Description:

As a Premium Banker, you will help customers achieve their financial ambitions. You will work within a customer facing capacity in branch, generating revenue growth by meeting and exceeding customer needs, and maximising opportunities across all customer segments.

Your Responsibilities

• Build and maintain positive relationships with clients by providing efficient and professional customer service
• Develop existing customer relationships through active management of portfolios, ensuring solutions continually meet customer’s needs
• Attract new customers through referrals, promoting products and service offerings that match their financial needs
• Support banking transactions and handle cash, as required, and sponsor digital engagement where appropriate
• Align with HSBC governing regulations and procedures
• Safeguard the bank by holding difficult conversations with your customers on subjects like Anti-Money Laundering, sanctions, complaint handling, and estate planning
• Act as a Brand Ambassador for