Travel Consultant

Description:

In this role you will be the primary point of contact for the customer and provide active travel consultation towards the business customers, including travel details and up-selling of related product. This position performs at an expert/senior level and demonstrates an extensive understanding and applicability of all areas in the travel industry.

A snapshot of this opportunity

• Search and confirm travel reservations for the customer
• Strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Adhere to BCD Travel policies and procedures to maintain quality control
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Apply proper BCD Travel communication guidelines and standards (clear, concise and personal) to interactions
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported