Transition House Program Supervisor

Description:

Sunshine Coast Community Services Society (SCCSS), a long-standing pillar of community care and advocacy since 1974, is seeking a compassionate and experienced Transition House Lead 1 to join their team. This part-time permanent role offers the opportunity to work in a values-driven, trauma-informed environment supporting vulnerable women and children.

As a Transition House Lead 1, you will work on-site at the Yew Transition House and Thyme Second Stage Programs, playing a key leadership role in ensuring safe, supportive, and effective day-to-day operations. You will work closely with the Program Lead 2 and supervise support staff while promoting a culture of trust, empowerment, and healing for residents.

Key Responsibilities:

• Oversee daily operations and staff scheduling in coordination with the Program Lead 2.

• Manage 24/7 program delivery and provide on-call support to Yew House staff as scheduled.

• Supervise, coach, and support team members while ensuring adherence to collective agreements and policies.

• Ensure safety and security protocols are maintained at all times.

• Provide direct support to clients and build trust-based relationships.

• Perform light cleaning, household organization, and basic maintenance tasks.

• Promote staff wellness through debriefing and support to mitigate trauma impact.

Qualifications:

• Post-secondary degree in counselling or social work (or equivalent experience).

• Minimum 2 years of relevant work experience, ideally in a unionized, feminist, trauma-informed environment.

• Knowledge of gender-based violence, family systems, and the intersectionality affecting marginalized groups.

• Skilled in Microsoft Office and administrative systems.

• Strong leadership, communication, and organizational abilities.

• Class 5 Driver’s License required for travel.

• Criminal Record Check (CRC) clearance required.

• Current First Aid Level C certification needed.

Assets (Preferred but Not Mandatory):

• Managerial experience in unionized settings.

• Facilities management experience.

• Familiarity with SCCSS programs and the local community.

Why Work With SCCSS?

• Competitive Pay: Transparent and fair wage structure.

• Full Health Coverage: 100% employer-paid health benefits and 75% of LTD premiums.

• Pension Plan: Employer contributions to the Municipal Pension Plan.

• Ample Time Off: 3 weeks vacation in year one; 4 weeks starting in year two.

• Wellness Support: 5 days of special leave per year.

• Professional Development: Paid memberships and ongoing growth opportunities.

• Inclusive Culture: A welcoming and respectful team environment committed to equity and diversity.

• Engagement Activities: Participate in SCCSS’s team-building events, including an off-site team-building day.