Description:
The ideal candidate is an organized, detail-oriented professional with a strong customer-centric mindset. The ideal candidate excels at problem-solving, is comfortable analyzing large data sets, and has experience reviewing and interpreting complex contracts, leases, and commission agreements. The candidate will prioritize and maintain organization of a high-volume workload. Success in this role requires the ability to collaborate effectively with cross-functional teams, maintaining a solution-driven approach when faced with challenges.
Job Description
Transaction Revenue Review
- Complete review of all Advisory transactions and adjustments with designated threshold verifying:
- All required documentation is present, current, and fully executed
- Commissions are accurately calculated, input, and reflected in the system
- Payment terms are captured properly
- Outside Brokers, Client Fee Share and internal splits are accurately reflected where applicable
- Deals are processed in accordance with ASC 606 Revenue Recognition Guidelines, in addition to month-end and year-end deal entry deadlines
- All expenses associated with the transaction are being recovered (related to OTT, OTB and DFC)
- Record and manage lease contingencies, commission billing and payment due dates
- Request recall, reject or approve upon review of the transaction
- Track and collaborate with the submitter to address all recalled or rejected transactions
- Collaboration may include future coaching session, group training, targeted guidance on specific areas to update within the transaction, etc…
- Address any transactions rejected by the Revenue Recognition team
- Meet all KPIs and SLAs related to transaction processing (includes accuracy and production targets)
- Initiate Fee Earner transaction adjustments as necessary in Salesforce (i.e. Post/Pre Cash, Net Override or Special Handling)
- Provide Deal Management consulting to colleagues in Deal Desk, Advisory Fee Earners, Admins/Coordinators, and local/regional Leadership by answering questions related to required deal documentation and revenue recognition at either the pre or post close phase of the transaction
- Take a proactive and creative approach to problem-solve issues or challenges and provide input for issue improvements, issue resolution or escalations
- Use tech-enabled functionality within the Deal Management system (Engage/Salesforce) to organize, track and manage the daily transaction review process
FINTRAC Compliance
- FINTRAC collaboration with broker teams to collect necessary documentation and run watchdog reporting to ensure compliance with regulatory requirements
Receivables Analysis & Management
- Proactively review and monitor aged receivables in accordance with the current policies and processes.
- Trust Deposit
- Process commission payments received and provide cash application instructions to the FSC
- Ownership of researching, applying, and documenting unapplied cash in the system
- Partner monthly with Advisory brokers and market leadership to determine and coordinate action on aged receivables
- Review outstanding AR against Unapplied Cash
- Resolve commission payment misapplications
- Collaborate with cross-functional teams (i.e. Legal, Revenue Recognition, Accounts Receivable) to verify collectability and issue demand letters
- Determine any significantly aged items that need to be escalated to local or regional leadership to be addressed
- Write-off outstanding receivables with approval from necessary parties and in accordance with bad debt policy
- Help identify trends or themes that can be addressed through process improvement and/or training to decrease the time to collection and/or bad debt
- Initiate refunds, stop/void/reissue of payment