Territory Manager

Description:

Territory Manager

Position Type:Full Time Regular

FLSA Status: Exempt

Position Reports to: District Manager or Regional Sales Manager

Supervisory Responsibility: No

Travel Required: Yes – Frequent regional travel required

Date: July 22, 2025

Purpose

Generate profitable business through the sale and rental of EFCO forming systems. The Territory Manager serves as the primary contact for formwork buyers within a strategic geographic region. This role builds trust-based customer relationships, applies consultative sales techniques, and delivers innovative solutions that align with EFCO’s values of Quality, Integrity, Innovation, and Super Service.

EFCO Culture & Safety Statement

Act with Integrity by demonstrating honesty, responsibility, trustworthiness, and respect in all actions. Strive for Quality through continuous improvement and data-driven decision-making. Embrace Innovation by being self-aware, collaborative, and curious. Deliver Super Service by creating value and consistently exceeding customer expectations.

At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority and EFCO is committed to promoting a safe and healthy work environment by requiring all team members to participate in environmental, safety, and health program activities. This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any / all injuries – no matter how minor – immediately to their supervisor or manager.

Essential Functions

Customer Engagement and Sales Execution (70%)

Grow EFCO’s market share by developing consultative relationships with customers across an assigned territory. Execute the full sales cycle—including prospecting, interviewing, demonstrating, validating, negotiating, and closing—using EFCO’s established methods. Present and position EFCO forming systems through impactful sales presentations and customized solutions. Maintain strong performance against visit, quote, order, deposit, and credit metrics. Apply Competitive Drive and Strategic Thinking to manage a healthy pipeline and deliver exceptional value to customers.

Customer Support and Relationship Management (15%)

Provide responsive post-sale support to ensure project success and reinforce customer trust. Act as a consultative partner, solving problems proactively and addressing issues with accountability and professionalism. Use Communication and Problem Solving to improve long-term customer satisfaction and retention.

Professional Growth and Market Knowledge (5%)

Continually invest in personal development through training, industry research, and internal knowledge-sharing. Build product expertise and sales competencies while maintaining a “Hungry, Humble, Smart” mindset. Leverage Curiosity and Initiative to improve performance and adapt to changing customer needs.

Sales Funnel and Forecast Management (5%)

Maintain accurate and timely sales records in Salesforce, documenting key activities and pipeline metrics. Forecast monthly sales activity aligned with project and operational capacity. Demonstrate Responsibility and Attention to Detail to support business planning and execution.

Performance Measurement and Scorecard Compliance (5%)

Adhere to the EFCO 18 scorecard, including both financial and competency-based performance indicators. Regularly review and assess progress to ensure alignment with company standards.

Additional duties may be assigned as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing to meet organizational goals and priorities.

Qualifications

Education:High school diploma required; college coursework in engineering, construction, or business preferred.

Experience:Experience in sales, construction, or formwork industries strongly preferred.

Certification(s) and License(s):N/A

Leadership:N/A

Computer Skills:Proficiency in CRM systems (Salesforce preferred) and Microsoft Office Suite.