Technician I

Description:

Lab support: May be required to assist with accepting donations during evenings and weekends. Additionally, provide administrative support as a backup to the Body Donation Officer and prosectors, including coordinating communication with funeral homes and donor families, managing necessary documentation, and ensuring compliance with legal and ethical protocols. Assist in scheduling and logistics for the transfer of donations and help maintain accurate records of donor information. Participate in responding to inquiries from donor families and funeral homes, providing compassionate and timely communication.

Knowledge, Experience And Skills

Essential Qualifications:
 

• Basic knowledge of administration, database entries, cleaning and organization.
• A secondary school diploma along with a minimum of 2 years’ experience working in a lab setting or equivalent education and experience.
   

Key Competencies:
 

• Planning
• Initiative
• Client service orientation
• Teamwork and cooperation
   

Other Qualifications:
 

• Ability for heavy lifting (30-80 lbs) and sustained physical effort.
• Analytical and problem-solving skills.
• Ability to function well in a team environment and be able to adhere to written standard operating procedures and follow verbal instructions.
• Strong interpersonal and communication skills both verbally and written.
• Must be comfortable in the presence of cadavers and working in a morgue-like setting as well as tolerate chemicals used to fix the bodies.
• Ability to produce high quality work under pressure while meeting strict deadlines.
• Ability to interact with grieving individuals in a sensitive manner and with empathy, tact, and diplomacy.
• Strong organizational skills and demonstrated ability to be flexible.
• Strong ability to maintain professionalism and confidentiality.
• Bilingualism – spoken/written (English/French)