Technical Writer

Description:

DLS is looking for an experienced Technical Writer to join our project team for a SharePoint Online and Microsoft 365 design and deployment project. The ideal candidate will play a crucial role in creating and maintaining comprehensive documentation. This includes user manuals, technical guides, release notes, and online help systems. The ideal candidate will have a strong technical background, excellent writing skills, and the ability to convey complex information in a clear and concise manner. The successful candidate must be willing to operate as an Independent Contractor.

The ideal candidate for this position must have a Reliability Status Clearance or be eligible for a Reliability Status Clearance, and may be required to provide references, as well. This project is anticipated to start immediately.

If you are a deadline-driven Independent Contractor who meets the technical and professional requirements for this role, we want to hear from you!

Responsibilities include but are not limited to:

• Drafting technical reports as well as other required project documents, as needed.
• Creating the User Guide in accordance with the federal government technical publication writing guidance.
• Collaborating with subject-matter experts to ensure content is technically accurate and relevant.
• Reviewing and analyzing project documentation created by the technical team.
• Combining comments from circulated drafts and preparing final and related documents.
• Designing, developing, and maintaining End User Guide documentation, and providing sufficient textual and visual information to assist the user in completing specific tasks independently.
• Translating the document into Canadian French for review and approval.
• Working independently, as well as collaborating with other business and technical peers, to balance and support multiple documentation projects and releases.
• Contributing to improving processes, standards, and templates for the team.

REQUIREMENTS:

Must have:

Education:

• BA, BS, or equivalent in English or communications with strong technical skills.

Experience

• 5 years of experience in professional technical writing or training.
• Must possess in-depth technical writing experience with Government of Canada IT-related documents.