Technical Support Intern

Description:

SAP’s Internship Experience Program (iXp) is a globally recognized, paid opportunity aimed at empowering future professionals with meaningful experience in enterprise software support. The SAP iXp Intern for the Business Technology Platform – Technical Support team will be instrumental in analyzing, diagnosing, and resolving complex system issues for Fortune 500 companies across the globe.

This role involves hands-on problem-solving in real-world production environments, enhancing customer experience, and contributing to the broader product support community at SAP. The intern will work with cross-functional global teams and gain exposure to diverse enterprise technologies such as SAP ERP, HANA, cloud platforms, and database/web service technologies.

Requirements:

• Currently enrolled in or recently graduated from a technical program (bachelor’s/master’s/bootcamp)

• Background in Computer Science or relevant field

• Strong analytical, diagnostic, and communication skills

• Familiarity with enterprise-level databases and cloud systems (e.g., HANA, SQL Server, Oracle, XML, HTTPS)

• Experience with Unix/Linux-based environments

• Customer support experience is an asset

Internship Details:

• Start Date: August 2025

• Duration: 8 months

• Work Hours: 40 hours/week

• Participation in after-hours/weekend support may be required

Benefits:

• Global mentorship and networking opportunities

• Technical and soft-skill training

• Career development support

• Hourly wage: CAD 24 to 35