Team Clerk

Description:

What you’ll do

• Provide clerical support to clinical team regarding patient care related processes, by performing duties such as gathering charts, requesting and receiving information from communities.
• Schedule and book clinical appointments for the teams. Send out letters confirming appointments to families and community professionals. Pre-admit and admit all patients for the team.
• Prepare and mail packages containing consent forms, parent questionnaires, etc. to the families. Monitor return of these documents and send out reminders as required.
• Upload patient paperwork into the database and monitors and requests missing documents from clinical staff such as completed reports and intake packages for assessments.
• Enter and update information in appropriate databases ie, referral date, date seen, length of wait, reporting completed.
• Provide reception and switchboard duties as required which may include duties such as receiving and directing patients, answering the telephone, forwarding calls, and answering general inquiries.
• Perform other related duties as assigned.

What you bring

• Completion of Grade 12 and two year’s recent related experience, or an equivalent combination of education, training and experience.