Description:
Our client is currently seeking a Sr. System Engineer - VDI (Hybrid Role) who will be responsible for operationally supporting and maintaining all aspects of the client's VDI environment.
You will also have to ensure that all data center assets have event monitoring in place and that alert thresholds are established.
This Job Will Have The Following Responsibilities
- Provides technical services related to assessment, design, implementation, migration, upgrades, and technical documentation.
- Identifies and resolves problems, often anticipating issues before they occur or before they grow; develops and evaluates options and implements solutions in accordance with incident and problem management services, policies, procedures and SLA’s.
- Identifies opportunities for streamlining and increasing effectiveness through continuous process improvement and automation.
- Performs analysis of remote monitoring reports to identify capacity and performance issues and remediate them. Knowledge in monitoring & management, up/down device monitoring, asset management for in-scope monitored devices etc.
- Hold cross-training sessions for these groups to help support access processes and how they apply
Qualifications & Requirements
- Strong knowledge of the underlying Infrastructure components such as Dell VXRAIL and VMWare ESXi. This includes Redundancy Factor settings, Cluster technology, Host and Storage management, Virtual Machine settings, policies and management, capacity management, and virtual networks.
- Solid knowledge of Windows Server technologies such as Active Directory, Group Policy, DNS, DHCP, etc.
- Expert knowledge in VDI infrastructure technologies such as Citrix Virtual Apps, Azure AVD and/or Amazon App Stream. This includes PVS and MCS, Policy Management, ICA Protocols, Secure Ticket Authority, Session Reliability, License Server, RDS, Terminal Services, UPM, FsLogix etc.
- Knowledge of Citrix NetScaler ADC.
- Solid working experience in upgrading VDI and related components including patching Servers and VDA’s.
- Working experience in:
- Powershell, Power CLI to automate tasks
- Netscalers/ADC
- Microsoft SQL technologies specific to Citrix Product
- Print Services
Education
- Degree in Computer Science/IT or equivalent
- Industry certifications in one or more of the following:
- VDI – Azure VDA, Amazon App Stream, Virtual APPs - Citrix CCP-V, CCE-V and/or CCP-N, CCAA
- Microsoft – MCSE, MCSA Server Infrastructure certification
- Administering Windows Server Hybrid Core Infrastructure
- VMWare - Data Center Virtualization (VCP-DCV)