Swift Service Bureau Operator

Description:

SS&C Technologies, a global leader in financial services and healthcare technology, is seeking a SWIFT Service Bureau Operator for its Mississauga, ON office. This is a full-time hybrid position, ideal for professionals experienced in supporting SWIFT Service Bureaus and managing infrastructure related to secure financial messaging.

The successful candidate will join a dynamic and collaborative team responsible for maintaining and operating SS&C’s SWIFT Service Bureau infrastructure. The role includes managing certifications, handling audits, coordinating with downstream application teams, and implementing both software and infrastructure solutions.

Key Responsibilities:

• Operate and maintain the SWIFT Service Bureau systems and infrastructure

• Ensure compliance with SWIFT certifications and participate in audits

• Manage onboarding and connectivity services for clients

• Interact with internal application teams to ensure seamless service integration

• Implement new hardware/software systems as required

• Conduct business continuity planning and exercises

• Support troubleshooting and incident resolution

Required Qualifications:

• SWIFT Service Bureau certification (mandatory)

• Strong experience in SWIFT onboarding and connectivity

• Proven experience supporting a SWIFT Service Bureau

• IT support experience with a solid understanding of:

  • Windows Operating Systems

  • Networking, firewalls, and VPN devices

  • Hardware Security Modules (HSMs)

Desirable Attributes:

• Strong problem-solving and communication skills

• Ability to work in a fast-paced, collaborative environment

• Detail-oriented with the ability to manage critical infrastructure

Why Join SS&C Technologies:

• Hybrid Work Model: Flexibility to manage work and personal commitments

• Work-Life Balance: Generous paid time off, vacation, sick leave, and holidays

• Career Growth: RRSP matching, professional development reimbursement, and hands-on training through SS&C Learning Institute

• Wellness Support: Medical, dental, vision care, EAP, and parental leave

• Inclusive Culture: Commitment to diversity, equity, and inclusion

• Perks: Discounts on fitness clubs, travel, and more

About the Company:

SS&C Technologies is a top-ranked financial services and healthcare technology company, headquartered in Windsor, Connecticut. With over 27,000 employees across 35 countries, the company supports more than 20,000 clients worldwide—from large corporations to small businesses—through innovative solutions, extensive domain expertise, and a commitment to excellence.