Student Records Coordinator

Description:

Reporting to the Associate Registrar, the Student Records Coordinator is responsible for the receipt, import
and data entry of high school and post-secondary transcripts, the distribution of King’s transcripts, and the
organized maintenance of student files. In addition, the Student Records Coordinator is the lead staff
member in providing excellent student service in the office.

KEY RESPONSIBILITIES
 

• Greet, assist, and direct students and staff by responding to inquiries for information using our

Student Information System (CrossRoad© and SLATE), our Financial System (Sage™), Sharepoint
and publications as required.

• Respond to internal and external inquiries, in person, by phone, by email and by on-line chat,

regarding applications, registration, fees owing, payments, and program information.

• Process in person and online banking payments.
• Process incoming and outgoing mail, including large-scale mailings.
• Receive and acknowledge paper and electronic ApplyAlberta transcripts, requesting additional

information as necessary and process requests for outgoing transcripts.

• Accurately maintain the CrossRoad © student information system files.
• Daily balancing of the cash drawer and matching individual POS receipts to the daily transaction

report. Create a deposit report and deliver to the Accounts Receivable Officer.

• Some overtime and weekend work expected during registration and convocation.

QUALIFICATIONS
 

• Minimum of two years of clerical experience or equivalent educational preparation.
• Exposure to post-secondary education administration is preferred.
• Strong interpersonal and communication skills with a proven focus on client service, and the ability

to work effectively with a wide range of clients.

• Excellent organizational skills.
• Ability to maintain confidentiality and exercise discretion.

• Proficiency in the use of computer systems and software, including data entry, email, internet

applications, MS Office, and student information systems or other related database expertise.

• Professing, practicing Christian, committed to Christian post-secondary education.