Description:
Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.
Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leader’s partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.
What can you expect in this role?
- Contribute to the profitable growth of Economical's commercial insurance business by implementing standardized underwriting processes and services that meet or exceed broker needs and expectations.
- Manage a team of underwriters and underwriting technicians in Small Business Underwriting Operations who are assigned risks that have a high potential to generate severe losses/gains or high loss/gain frequency, and may have a measurable effect on the overall profitability of the commercial portfolio.
- Manages the day-to-day underwriting operations related to preparing quotes, new business and renewals, change requests, cancellations, etc. for Regional Underwriting Operations, auto and property products within his/her region.
- Be accountable for the team’s selection and proper rating of all commercial insurance transaction types (e.g., applications, endorsements, renewals, cancellations, voids, reinstatements, etc.).
- Ensures that the team implements processes in accordance with underwriting guidelines, standard operating procedures, and Economical's line of business and segmentation strategies.
- Be accountable for contributing to, and managing the execution of, a regional broker relationship management strategy and ensuring that brokers receive exceptional client service in all interactions.
- Within established underwriting authority and service levels, facilitate the team's escalation of market intelligence.
- Work with your leader and direct reports to drive strong performance against service level agreements, productivity levels, profitability targets, and key performance indicators (KPIs).