Site Reliability Engineer Lead

Description:

Responsibilities:

• Work in collaboration with Application Development, Quality, Product and Data Engineering teams to Champion SRE/ DevOps culture and practices.
• Strategic approach with clear objectives to improve service / product Availability, Performance Optimization, improve Incident MTTR, Change Success Rate and ensure feedback loop to Dev
• Build and maintain Reliable Systems and platforms using SRE and DevSecOps principles with special focus on Observability, Resiliency (proactive impact prevention), Self Healing and Reliability testing
• Work with App & Business teams to establish (SLO/SLI), SRE Dashboards that provide multiple views (LOB, business process or App) view to track value and enable effective decision making
• Innovative approach to Reliability, from Arch and feasibility phase to Operation & Continuous Improvement following product model and Agile methodologies.
• Focus on latest technology trends when it comes to Observability, Automation, Platform technology and tools including AIOps & MLOps reliability and resiliency.
• Ensure Toil is addressed from inception and addressed in Operations (self-healing, self config, self-Provision and optimization) by leveraging Sense & response, advanced monitoring (synthetic & RUM)
• Lead / Participate in Community of Practice (CoP) to connect and collaborate with like-minded teams, set objectives, roadmaps, and implementation. SRE office hours and CoP leadership and participation.