Service Team Associate

Description:

Panda Restaurant Group, one of the largest family-owned American Chinese restaurant chains in the world, is seeking enthusiastic and customer-focused Service Team Associates to join its Calgary, AB location. This position is ideal for individuals who enjoy working in a dynamic, fast-paced environment and delivering exceptional guest experiences.

As a Service Team Associate, you will play a key role in creating a warm and welcoming environment for every guest, ensuring that each visit to Panda Express is memorable. You will handle a variety of duties ranging from food preparation to customer service and cash handling, all while maintaining operational and food safety standards.

Key Responsibilities:

• Provide excellent dining experiences by greeting guests, serving food, and handling payments accurately.

• Maintain cleanliness and overall appearance of the restaurant, ensuring compliance with hygiene standards.

• Follow Panda’s Operations Standards and Safety Procedures to consistently deliver fresh, high-quality meals.

• Work efficiently in a fast-paced kitchen environment and adapt to different workstations such as front counter, drive-through, or kitchen.

• Collaborate effectively with teammates to achieve daily goals while fostering a fun, positive, and supportive workplace atmosphere.

Qualifications:

• Friendly, reliable, and team-oriented personality.

• Previous operations or restaurant experience is an asset, but not required.

• Some high school education preferred.

• Food Handler Certification may be required depending on local regulations (can be obtained after hiring at your own expense).

• Ability to stand for long hours, lift up to 50 lbs, and work efficiently in a hot, noisy, and fast-paced environment.

Rewards and Benefits:

• Flexible schedules to accommodate your lifestyle.

• Competitive pay with opportunities for raises and advancement.

• Free meals during work shifts.

• Comprehensive benefits for full-time associates, including medical, dental, vision, and voluntary short-term disability insurance.

• Health Care and Dependent Care Flexible Spending Accounts.

• 401(k) retirement plan with company match.

• Paid vacation, sick leave, bereavement/funeral leave, and Leave Share Program.

• Employee discounts with partner brands.

• Referral bonuses for eligible associates.

• Hands-on paid training and continuous career development programs.

• Growth opportunities into leadership and management positions.

• Chance to give back through Panda Cares, a community impact initiative.

(For detailed benefits information, please refer to: https://www.pandacareers.com/files/PRG_HR_Recruiting_Benefits.pdf)

About Panda Restaurant Group:

Founded in 1983 in Glendale, California, Panda Restaurant Group has grown into a globally recognized brand with over 2,300 locations. The company’s success is built on a foundation of family values, quality food, and commitment to community impact. Panda continues to inspire its people to better their lives through meaningful work and strong teamwork.

Equal Opportunity Commitment:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and values diversity, inclusivity, and equality in the workplace. The company does not discriminate based on any protected characteristics and fully complies with federal, state, and local laws regarding workplace accommodations.
For accommodation requests, please contact the team at PandaLOA@PandaRG.com.