Service Team Associate

Description:

Panda Restaurant Group, the largest family-owned American Chinese restaurant concept in America, is seeking friendly and motivated Service Team Associates to join their team in Calgary, AB. This position offers an excellent opportunity for individuals who enjoy working in a dynamic and supportive environment, providing high-quality service to guests while learning valuable skills that can help advance their career. No prior experience is required, as full training will be provided.

Key Responsibilities

• Deliver exceptional guest experiences by greeting customers, serving food, and handling payments at the cash register.

• Maintain store cleanliness and ensure an inviting dining environment.

• Adhere to operational standards and follow safety procedures to ensure food quality and freshness.

• Work efficiently in a fast-paced kitchen environment, taking on roles such as front counter, drive-through, or kitchen as required.

• Collaborate effectively with team members to meet daily operational goals and maintain a positive, fun work atmosphere.

Benefits & Rewards

• Flexible scheduling to suit your needs.

• Competitive pay with opportunities for career advancement.

• Free meals during shifts.

• Comprehensive benefits for full-time associates including:

  • Medical, Vision, Dental, Voluntary Short-Term Disability, and Cancer Income Protection Insurance

  • Health Care and Dependent Care Flexible Spending Accounts

  • 401K with company match

  • Vacation, sick leave, bereavement/funeral leave, and Leave Share Program

  • Associate discounts with partner brands

  • Referral bonuses for eligible associates

• Hands-on paid training to set you up for success.

• Ongoing career and leadership development programs with potential to grow into management roles.

Qualifications

• Friendly, helpful, and team-oriented attitude.

• Operations or customer service experience is an advantage but not mandatory.

• Minimum: some high school education.

• Food Handler certification may be required depending on local regulations (cost to be borne by the employee).

Working Conditions

• Counter areas may be hot due to steam and food vapors; employees are expected to stand for extended periods (up to four hours).

• Must be able to lift up to 50 lbs. and reach across countertops measuring 36 inches.

• Kitchens are often noisy, with limited storage and high shelving.

• Employees must work efficiently in a fast-paced environment, communicate effectively, and manage conflicts or challenging situations.

About Panda Restaurant Group

Founded in 1983 in Glendale, California, Panda Restaurant Group has grown to over 2,300 locations worldwide, delivering exceptional Asian dining experiences while fostering an inclusive and supportive workplace culture. The company values diversity, creativity, and workplace equality, ensuring all employees have the opportunity to grow and thrive.