Service Support And Back Office Administrator

Description:

Purpose of Position:

Support all operations of the administration and service support functions of the credit union.

Key Responsibility Areas (KRAs):

Enhanced Member Service Administration:

Provide technical direction in member service areas.

Handle administrative tasks.

Help with credit union projects.

Member-Centric Solutions, Marketing, and Promotion:

Communicate product and service information.

Differentiate credit union offerings based on member needs.

Stay updated on all credit union services and products.

Department/Work Unit/Credit Union Support:

Manage accounts payable, reconciliations, month end.

Lead member service, and administration meetings.

Lead and collaborate with auditors during audits.

Collaborate with other departments for efficiency and compliance.