Description:
A rapidly expanding national Canadian retail organization is seeking hands-on and results-driven Senior Store Managers to join their growing team. If you have a passion for sales, team development, and operational excellence, this is your chance to lead a thriving retail environment.
Key Responsibilities:
Sales Generation & Business Growth:
- Monitor KPIs and sales performance daily.
- Set and implement sales targets for the team.
- Lead by example in customer engagement and sales techniques.
- Develop and execute strategies to drive revenue and increase customer loyalty.
- Act as a Brand Ambassador, networking and attending city events to enhance business presence.
Retail Operations & Store Management:
- Ensure compliance with store operation manuals and company policies.
- Oversee inventory management, stock control, and fiscal inventory.
- Manage customer service issues and resolve escalations professionally.
- Maintain high standards of store presentation, cleanliness, and maintenance.
People Development & Leadership:
- Hire, onboard, and train new employees in collaboration with HR.
- Provide ongoing coaching and mentorship to sales leaders and associates.
- Conduct monthly one-on-one performance reviews and provide feedback.
- Foster a team-driven, high-performance culture.
- Develop clear succession plans and identify potential future managers.
Visual Merchandising & Brand Representation:
- Ensure consistent store presentation and adherence to merchandising guidelines.
- Represent the brand professionally in appearance and communication.
- Provide feedback to head office regarding visual merchandising improvements.
Qualifications & Skills:
- 4-5 years of experience in a retail managerial role (Big Box or boutique setting).
- Strong sales and customer service acumen.
- Knowledge of retail operations, inventory control, and KPI management.
- Proven ability to lead, develop, and motivate teams.
- Ability to recruit and onboard top talent effectively.
- Strong communication and organizational skills.
- Passion for retail, brand representation, and customer experience.
Compensation & Benefits:
- Competitive salary package (to be disclosed upon application).
- Career growth opportunities in a rapidly expanding organization.
- Inclusive and diverse work culture fostering innovation.
- Training and mentorship programs for leadership development.