Senior Salesforce Administrator

Description:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Salesforce Administrator who will manage and configure Geotab's Salesforce platform, providing technical leadership, mentorship, and support to empower teams across the organization. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What You'll Do:

As a Senior Salesforce Administrator, your key area of responsibility will be configuring, administering, and continuously improving Geotab's Salesforce platform. You will be responsible for managing data quality and security, maintaining and customizing core Salesforce applications, and overseeing all technical aspects of the platform including data migrations, third-party integrations, and AppExchange products. You will need to work closely with business leaders, subject-matter experts, and end users across departments, as well as partner with the Learning Centre to deliver effective training and support.

To be successful in this role you will be a highly organized, clear, and concise communicator who thrives in a dynamic, fast-paced environment where priorities shift rapidly. In addition, the successful candidate will have strong analytical and problem-solving skills, the ability to manage multiple competing priorities simultaneously, and a natural inclination to mentor and elevate the capabilities of those around them. A comfort with AI tools and a proactive approach to applying them meaningfully in an enterprise context will be essential to making an impact in this role.

How You'll Make An Impact:
 

• Configure and administer Salesforce enterprise edition, ensuring platform stability, data integrity, and security across the organization.
• Maintain and customize Sales Cloud, Service Cloud, Marketing Cloud, Knowledge, and Communities applications to meet evolving business needs.
• Guide business leaders and stakeholders to define key problems and propose appropriate process and technology solutions in a structured manner.
• Oversee all technical aspects of Salesforce including data migrations, systems integrity, third-party applications, and AppExchange products.
• Develop and test new functionality, customizations, and enhancements, and evaluate new Salesforce releases to assess impact across affected departments and users.
• Work with the Learning Centre to develop training materials and provide ongoing training and support to Salesforce end users.
• Mentor and guide team members, helping to define standards and elevate overall team capabilities within the Business Systems function.
   

What You'll Bring To The Role:
 

• 7+ years of Salesforce Administration experience, with demonstrated involvement in design or advisory roles across large-scale, multi-department platform implementations.
• Strong understanding of business process reengineering and change management principles, with the ability to translate business requirements into structured technical solutions.
• Highly organized and able to manage multiple competing priorities in a dynamic, high-volume environment where demands shift frequently and urgently.
• Superior verbal and written communication skills, with the ability to engage stakeholders at all levels of the organization clearly, concisely, and confidently.
• Demonstrated experience leveraging AI tools in a meaningful, enterprise-relevant way; familiarity with the Google Workspace ecosystem is a strong asset.
• A strong sense of accountability, policy adherence, and data security practices, with experience operating in organizations that take privacy and compliance seriously.
• Post-secondary Diploma/Degree in Computer Science, Information Technology, Management of Information Technology, or a related field; experience in an Agile/SCRUM environment is highly valued.