Description:
We are looking for an experienced Senior Product Manager to join the high-growth eBay Live organization. eBay Live is one of eBay's top strategic priorities, and this role operates directly in a zero-to-one space, defining a brand new, interactive shopping experience for our global users.
This role requires a strategic product leader who can successfully navigate an ambiguous, fast-paced environment. As the product owner for the Live Authenticity Guarantee experience, you’ll shape how this critical value proposition can be embedded seamlessly into the live shopping experience - from helping buyers understand authenticity during the show to ensuring post-sale protection that feels intuitive in a live commerce context.. You’ll partner with trust, authentication operations, and other Live experience teams to create an end-to-end experience that scales globally while maintaining a key trust value proposition that differentiates eBay’s marketplace.
What You Will Accomplish
- Serve as a visionary leader for your product space within live commerce, developing a strategy and roadmap that aligns with eBay's top-level goals. This requires blending deep customer empathy with an understanding of market trends, business goals, and competitive insights.
- Drive the full product lifecycle for multiple features or a major product initiative, from initial discovery and opportunity sizing to launch, iteration, and post-launch analysis.
- Own and deliver a challenging product roadmap on time, demonstrating a strong bias for action and high-quality outcomes. You will write clear, detailed requirements (PRDs) that prioritize hypotheses for testing and iteration.
- Lead and inspire confidence among a wide range of partners, including engineering, design, data science, research, and marketing. You will foster collaboration, build alignment, and drive shared goals across all stakeholders.
- Define key success metrics, leverage data and analytics to quantify customer problems, size opportunities, and ultimately measure the impact of your work on organizational goals.
- Cultivate a knowledge of the technical architecture and backend systems for your product area to effectively partner with engineering, unblock development, and influence technical decisions.
What You Will Bring
- 7+ years of product management or related strategy experience, with e-commerce, video, or social commerce experience highly preferred.
- Bachelor’s degree required; MBA or relevant advanced degree preferred.
- Ambiguity Management: Exceptional ability to thrive in an ambiguous, 0-1 environment, distilling complex, unclear problems into a clear product vision and actionable roadmap.
- Prioritization and Tradeoffs: Demonstrated ability to evaluate options, assess trade-offs (short-term vs. long-term), and recommend a path forward, even with incomplete data.
- Influence & Communication: Masters written and verbal communication, adapting your message to influence both execution teams and executive leadership. Ability to lead and inspire without direct authority.
- Analytical Rigor: Proven ability to use quantitative and qualitative insights to build strong business cases, define necessary data, and measure product performance.