Senior Pension Analyst

Description:

CAAT Pension Plan is looking for a Senior Pension Analyst, Employer Services to join its growing, purpose-driven team. This is a hybrid role based in Toronto and provides a unique opportunity to work at the frontline of pension administration. The Senior Pension Analyst will provide technical support to employers, facilitate data accuracy, manage contribution reconciliations, and act as a key resource for complex or escalated issues. This position plays a vital role in supporting employer administrators, leading training sessions, and ensuring the CAAT Pension Plan delivers exceptional service to its members and employers.

Key Responsibilities:

• Administer employer-related pension data activities, ensuring compliance with established standards and timelines.

• Perform and oversee data management, member statement preparation, and contribution reconciliation processes.

• Handle monthly data exchanges with employers and manage follow-up communications.

• Provide ongoing technical support to employer administrators and assist in resolving day-to-day pension administration issues.

• Conduct monthly status meetings with assigned employers to track and resolve service delivery concerns.

• Mentor and support junior Pension Analysts, especially in handling complex cases and escalated queries.

• Collaborate with internal departments, including Policy and Senior Management, to address significant issues.

• Deliver training sessions for employer representatives, both individually and in group settings.

• Participate in on-site visits and member presentations, representing the Employer Services team.

Required Qualifications:

• A College Diploma or University Degree in a relevant field.

• Professional designation such as CEBS, PPAC, or CBP.

• Minimum 5 years of experience in MEPP or public sector pension administration, or within a pension outsourcing provider.

• Excellent analytical and mathematical skills.

• Strong problem-solving, time management, and communication skills.

• High proficiency in Microsoft Excel, including advanced data analysis techniques.

• Fluency in French is considered an asset.

Workplace Environment & Benefits:

• Competitive Total Rewards Program including comprehensive health benefits, wellness incentives, and a defined benefit pension plan.

• Opportunities for career development and ongoing professional learning.

• Recognized as one of Canada’s Most Admired Corporate Cultures, Greater Toronto’s Top Employers, and a Best Place to Work.

• Supportive, inclusive, and collaborative work culture committed to diversity, equity, inclusion, and belonging (DEIB).