Senior Network Automation Engineer

Description:

As a Senior Network Automation Engineer with NetBrain, you will be the driving force behind adoption of our no-code automation platform within our client accounts. You will work cross-functionally within the customer organization developing relationships with engineers from L1 NOC Engineers to Senior Directors and everyone in between. You'll adapt corporate strategy, design automation architecture, and lead/enable ongoing automation development efforts while utilizing your excellent communication skills to provide leadership, training, and guidance to clients and engineers. Your consultative approach will help you evaluate client requirements, propose solutions, and accelerate automation objectives. You'll also collaborate with NetBrain sales account executives, customer success managers, NetBrain Automation Architects, and Technical Support.

What You'll Do

• Contribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPs
• Lead customers in the identification of high impact automation targets for their Network Operations through analysis of ITSM data
• Analyze customer’s network technologies, existing playbooks and design documents to create automation solutions
• Train and develop customer engineers with automation knowledge to continue to automate on the NetBrain platform
• Architect and create automation for critical network operations tasks through NetBrain’s automation capabilities (Runbook, Qapp, Dataview, integrations etc.)
• Engage with existing vendor partnerships, research public domain knowledge to create automation content
• Additional responsibilities as assigned.
   

Who You Are

• You have a degree in a technical subject (STEM) or equivalent work experience preferably in a partner/post-sales services or consultant role
• 8+ years of experience in software development, network engineering, network automation, or related roles.
• Solid understanding of common network tools including Network Monitoring, Incident Management, Log Analysis, etc.
• Strong analytical and troubleshooting skills with the ability to identify issues and implement effective solutions.
• Excellent verbal and written communication skills, with the ability to collaborate effectively across teams.
• Strong attention to detail and quality, with a commitment to delivering reliable and efficient solutions.