Senior It Administrator

Description:

Our Surrey, BC based client is seeking a Senior IT Administrator for a permanent position. This is an on-site role 5 days per week at the clients Surrey office 8:00am to 4:30pm. Candidates must also be willing and able to work after hours as required, including responding to critical incidents.

Scope of Duties

Network & Systems Infrastructure: Manage and maintain network infrastructure, including Fortinet firewalls, switches, routers, and VPN connections. Serve as a trusted system administrator for Microsoft 365, Active Directory, hybrid cloud, and on-prem environments, Azure, and SAML authentication.

Cybersecurity & Risk Management: Implement and oversee cybersecurity programs, including Incident Response Plans (IRP) and Disaster Recovery Plans (DRP). Respond to cybersecurity incidents and ensure compliance with industry security standards, including the application of Zero Trust principles.

Backup, Virtualization & Core Platforms: Administer backup, virtualization, and storage systems, including Veeam, VMware, NAS, RingCentral VOIP, and asset management platforms.

After-Hours & Emergency Support/Travel Requirements: Must be available for after-hours work to support emergencies, outages, and security incidents. Travel across our western Canadian branches may be required periodically.

Monitoring, Automation & IT Operations: Utilize RMM (Remote Monitoring & Management) tools and ticketing systems to monitor, manage, and resolve IT issues efficiently. Develop and maintain PowerShell scripts and automation workflows to streamline IT operations.

End-User & Branch Support: Provide end-user technical support and mentor junior IT staff. Support remote branch offices, including network connectivity, endpoint management, and remote troubleshooting.

Infrastructure Ownership & Operational Support: Take ownership of critical IT infrastructure, including backups, network systems, communications, and cybersecurity incidents. Provide ongoing operational support, including monitoring, patching, maintenance, troubleshooting, and documentation.

Projects & Continuous Improvement: Plan and execute IT projects, including system upgrades, migrations, and new technology deployments.

Must Have Skills/Experience
 

• Bachelor’s degree in computer science, Information Technology, or equivalent experience.
• 5+ years of IT administration experience, preferably in a multi-site environment.
• Mandatory: Extensive hands-on experience with Fortinet firewalls, switches, and VPN configurations.
• Mandatory: Must be willing and able to work after hours as required, including responding to critical incidents.
• Experience supporting remote branches and multi-site IT environments.
• Proven ability to work independently, manage priorities, and take ownership of complex IT projects.
• Experience with VMware, Veeam, Microsoft 365, and enterprise-scale network infrastructure.
• Familiarity with RMM tools and ticketing systems for IT service management.
• Strong understanding of cybersecurity frameworks, incident response, and disaster recovery.
• Excellent communication, leadership, and analytical problem-solving skills.