Description:
As a Senior IT Administrator (Remote, Replacement Role), you will ensure the stability, scalability, and evolution of Descartes’ global cloud and hybrid infrastructure. This role exists to maintain continuity in a mature environment while accelerating our transition toward modern, automated, and cloud-first operations that directly support business performance and resilience.
Outcomes -What Success Looks Like
- Maintain >99.9% uptime across critical hybrid (cloud/on-prem) infrastructure while reducing incident resolution times by 20% within 12 months
- Successfully lead and deliver key Azure and Microsoft 365 migration/modernization initiatives on time and within scope
- Increase infrastructure automation coverage (IaC, scripting) by at least 40% within 18 months
- Improve security posture and compliance across cloud and on-prem systems, with measurable reductions in vulnerabilities and audit findings
- Establish and document scalable, standardized architectures for hybrid environments adopted across global teams
- Enhance monitoring, alerting, and incident response processes to proactively identify and resolve issues before business impact
- Actively contribute to and influence cloud strategy through technical recommendations adopted by leadership
Skills & Competencies: How the Work Gets Done
- Deep expertise in managing large-scale cloud and hybrid IT environments (Azure, Microsoft 365, Windows Server)
- Strong analytical thinking and advanced troubleshooting skills applied to complex, distributed systems
- Proven ability to lead technical initiatives and influence decisions across global, remote teams
- Proficiency in automation (PowerShell, Azure CLI) and Infrastructure as Code (IaC) practices
- Ability to design, document, and communicate scalable cloud architectures clearly
- Strong collaboration skills with both technical and non-technical stakeholders