Description:
As a Senior Infrastructure Specialist, you will be responsible for supporting, optimizing, and enhancing enterprise database solutions that underpin critical business applications. You will work across a broad technology landscape spanning legacy, on-premises, and cloud-based platforms, contribute to project delivery, and provide leadership through mentorship, knowledge sharing, and technical guidance.
What You Will Do
- Build strong partnerships with application teams, project stakeholders, and technology partners to deliver reliable and effective database solutions.
- Design, implement, maintain, and support database environments while ensuring performance, availability, scalability, and operational excellence.
- Perform database administration activities including performance tuning, troubleshooting, monitoring, data remediation, and production support.
- Collaborate with project teams to support new initiatives, application enhancements, and database-related implementations.
- Contribute to the design and maintenance of logical and physical data models that align with business and technology requirements.
- Build and maintain database objects including tables, indexes, storage structures, and related components.
- Create and maintain technical documentation, standards, and best practices to support operational effectiveness and knowledge sharing.
- Provide guidance, mentorship, and technical leadership to team members while promoting continuous learning and development.
- Participate in an on-call rotation supporting critical production systems and helping to resolve incidents in a timely manner.
- Work across a diverse technology landscape that includes mainframe, distributed, and cloud-based database platforms.
- Contribute to continuous improvement initiatives that enhance database reliability, efficiency, and overall service delivery.
What You Will Bring
- Post-secondary education in Computer Science, Computer Engineering, Information Systems, Programmer Analyst, or a related discipline, or an equivalent combination of education and experience.
- 5+ years of experience supporting enterprise database environments, application development, database administration, or database engineering functions.
- Hands-on experience with one or more database technologies including MongoDB Atlas, Microsoft SQL Server, Oracle, Oracle Exadata, DB2 LUW, and DB2 z/OS.
- Strong understanding of database design, administration, performance tuning, troubleshooting, and support best practices.
- Excellent analytical and problem-solving skills with the ability to identify issues, recommend solutions, and drive results.
- Proven ability to manage multiple priorities and adapt quickly in a dynamic, fast-paced environment.
- Ability to work effectively under pressure while supporting critical production systems and responding to operational incidents.
- Strong organizational skills with exceptional attention to detail.
- Demonstrated ability to build collaborative relationships and work effectively with cross-functional teams across the enterprise.
- Strong verbal and written communication skills, with the ability to explain technical concepts to a variety of audiences.
- A proactive approach to mentorship, knowledge sharing, and continuous improvement.
- A high degree of accountability, sound judgment, and willingness to seek assistance or escalate issues when appropriate.
- Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Toronto, or Winnipeg, with a hybrid work arrangement requiring in-office attendance Tuesday through Thursday.