Senior Director

Description:

Gartner is seeking a Senior Director, Analyst – Cyber Security Services to join its Research and Advisory team. This remote position (Canada-based) is tailored for seasoned cybersecurity professionals with a deep understanding of managing cybersecurity services portfolios. The successful candidate will lead the creation of impactful, data-driven research that guides Gartner clients—technology product and service providers—through strategic decision-making to accelerate their revenue growth in the cybersecurity services domain.

This role emphasizes a high level of expertise in cybersecurity consulting, professional services, and managed services, enabling clients to differentiate in competitive markets and leverage emerging trends to drive growth.

Key Responsibilities:

• Create authoritative, innovative, and actionable research specific to the cybersecurity services market

• Analyze and identify business opportunities, client challenges, and competitive dynamics

• Provide thought leadership on cybersecurity consulting, professional services, and managed services

• Engage with clients through 1:1 inquiries, virtual meetings, executive briefings, and industry conferences

• Offer strategic guidance to senior executives and services portfolio leaders

• Present at Gartner events and support the sales process for technology service clients

• Collaborate with peer analysts and validate research positions to ensure client impact

• Visualize and deliver compelling insights using tools like PowerBI and Excel

Cybersecurity Segments Covered:

1. Cyber Security Consulting – advisory services including audits, compliance, strategy, and policy

2. Cyber Security Professional Services – technical services like testing, assessments, solution integration

3. Managed Cyber Security Services – long-term outsourced services for process and operational management

Required Skills and Qualifications:

• Bachelor’s degree in a relevant field (graduate degree preferred)

• Minimum of 10 years of experience in cybersecurity services

• Experience across the full lifecycle of service management (strategy, delivery, pricing, packaging, end-of-life)

• Deep knowledge of key service segments, best practices, technologies, and vendor landscapes

• Strong analytical and business acumen with excellent written and verbal communication skills

• Proficiency in data analysis, synthesis, and visualization (Excel, PowerBI, etc.)

• Comfortable presenting complex research in both small and large settings

• Familiarity with industry data sources (Pitchbook, Bloomberg, CapIQ, TechCrunch, etc.)

• Ability to work independently in a highly matrixed, multicultural environment

• Must be legally eligible to work in Canada and willing to travel occasionally for global engagements

What Gartner Offers:

• World-class benefits and highly competitive compensation

• Opportunities for career growth and global impact

• A flexible hybrid work model with supportive leadership

• Inclusion in a diverse, purpose-driven, and high-performing team

• Recognition as one of the top global workplaces