Senior Communications Specialist

Description:

CIRA is on a mission to build a trusted internet for Canadians. Known for managing over 3 million .CA domains, CIRA also delivers powerful cybersecurity products, advocates for a better internet, and funds community-driven internet projects across Canada. As a Senior Product Communications Specialist, you’ll be an integral part of this purpose-driven organization, helping shape its corporate voice and communicate the impact of its products and services.

You are a strategic storyteller and digital communications expert who thrives in a fast-paced, evolving environment. With your extensive toolkit of content creation, stakeholder engagement, and marketing strategies, you will raise the profile of CIRA and help build a meaningful narrative around its innovative products and initiatives.

Key Responsibilities:

• Develop and execute communications strategies focused on CIRA's product offerings, including cybersecurity tools and the Internet Performance Test.

• Collaborate with business units and marketing teams to support product messaging and corporate goals.

• Create compelling product-related materials including blog posts, web content, social media, product briefs, and event collateral.

• Contribute regularly to CIRA’s editorial calendar and ensure consistent, high-quality content across all platforms.

• Maintain a strong and consistent voice across communications, ensuring technical accuracy and brand alignment.

• Monitor and report on content performance using web and social media analytics tools.

Qualifications:

• Bachelor's degree in Business, Marketing, Communications, Public Relations, English, Journalism, or a related field.

• Minimum of 5 years in communications, including content marketing, social media, and media relations.

• Experience in the cybersecurity industry is a strong asset.

• Excellent storytelling and editorial skills across digital platforms.

• Proficient in content management systems (WordPress preferred), email marketing tools (e.g., MailChimp), and HTML.

• Ability to develop multimedia content (text, audio, video) and manage publishing platforms.

• Fluency in English is essential; bilingualism (English/French) is highly recommended.

Work Culture & Environment:

At CIRA, innovation, collaboration, and inclusion are the cornerstones of our work environment. Recognized as one of the National Capital Region’s Top Employers for nine years, we foster a culture where diverse ideas are welcomed and everyone is empowered to make a meaningful impact.

CIRA supports a hybrid work environment with flexible remote options and opportunities to connect in person through events at the Ottawa headquarters. No matter your work location, you’ll be part of a mission-driven team committed to improving Canada’s digital landscape.