Senior Business Analyst

Description:

Atlantic Packaging is seeking a Senior Business Analyst to join its Transformation Management Office, contributing to the organization’s digital strategy through systems, data, and automation. As a Functional Lead, you will play a pivotal role in IT transformation projects, collaborating with stakeholders, optimizing business processes, and ensuring smooth digital implementation.

This is a hybrid role based in Scarborough, Ontario, requiring occasional travel within North America.

Key Responsibilities:

Business Analysis & Process Improvement

• Act as a Functional Lead for IT transformation projects from initiation to execution.

• Collaborate with Business Process Owners to drive effective business transformations.

• Lead requirement elicitation, validation, and documentation for various business processes.

• Develop conceptual system designs, including business requirement documents, high-level use cases, and mockups.

• Ensure smooth adoption of new systems by integrating them into existing workflows.

Stakeholder Engagement & Leadership

• Form strong, trust-based relationships with business and functional leaders.

• Act as a strategic partner to challenge assumptions, push for improvements, and escalate issues when necessary.

• Bridge the gap between technical teams and business users, translating complex IT concepts into user-friendly language.

Testing & Implementation

• Develop and execute QA and testing strategies, including test plans and test cases.

• Support business teams in identifying defects, prioritizing fixes, and establishing workarounds.

• Lead change management initiatives and transition projects to business-as-usual activities.

Qualifications & Skills:

• Education: University degree in Business, Information Technology, or related field.

• Certifications:

  • Certified Business Analysis Professional (CBAP) or PBA certification required.

• Experience:

  • Minimum 10+ years of experience in ERP and technology implementations (preferably in Manufacturing).

  • Expertise in business process modeling, data modeling, and system integration.

  • Experience working with CRM, ERP, MES, Supply Chain, and Financial Systems.

  • Knowledge of Enterprise Architecture and Data Governance (a plus).

• Technical Skills:

  • Strong understanding of Waterfall, Agile, and SAFE methodologies.

  • Ability to develop prototypes and mockups to visualize business requirements.

• Additional Assets:

  • Bilingual (English & French) proficiency is an advantage.

Key Competencies:

• Customer Focus: Ensure timely and effective responses to business needs.

• Decision Quality: Analyze risks and benefits while making informed decisions.

• Drive for Results: Meet established timelines and continuously push for improvement.

• Leadership & Teamwork: Inspire colleagues, provide feedback, and foster a collaborative work environment.

• Ownership Mindset: Take accountability for business outcomes and organizational success.

Why Join Atlantic Packaging?

• Inclusive & Diverse Work Environment: Commitment to diversity and equal opportunity.

• Professional Growth: Opportunities for training, mentorship, and leadership development.

• Hybrid Work Setup: Flexibility to work remotely and on-site.

• Cutting-Edge Projects: Be part of a technology-driven digital transformation initiative.