Security Officer

Description:

Perform security patrols of the centre - internal and external;
Monitor all areas and control access by non-authorized persons (ie. Roof access, back corridors, after-hours access, etc.);
Maintain communications at all times with other security officers, management, customer service and maintenance personnel;
Respond immediately to requests for assistance from Management, customers, tenants and
Respond immediately to any emergencies and co-ordinate activities in accordance with established procedures;
Ensure maximum customer, tenant and employee safety at all times;
Be courteous, tactful and helpful, but firm in enforcement of shopping centre policies and Document all activities and notable occurrences during each shift;
Thoroughly investigate and document all incidents and occurrences involving customers, tenants and employees or related property;
Maintain highest standard of security and professionalism at all times in attitude, appearance, application and deportment;
Maintain and operate the centre computerized equipment’s, and mechanical equipment;
Other duties as assigned.

Skills & Experience Required:
The successful candidates will possess:
College diploma in Law Enforcement and/or Security Administration preferred;
Minimum of two (2) years of experience in retail environment;
Excellent written, verbal communication and de-escalation skills;
Excellent interpersonal skills;
Familiar with applicable Health & Safety Legislation (eg. WHMIS, Occupational Health & Safety
Be self-motivated, diplomatic and confident to deal with tenants, contractors and the public;
Highly organized and able to prioritize workload;
Possess a valid Nova Scotia Drivers’ License with acceptable driving abstract;
Must be able to provide a Clear Criminal Background Certificate;
Certified in First Aid, CPR AED & Oxygen Administration;
Able to work in a ‘Team’ environment.