Seasonal Educator

Description:

lululemon is an internationally recognized athletic apparel company specializing in high-performance clothing for yoga, running, training, and other fitness pursuits. The brand is celebrated for its innovative design, premium fabrics, and community-driven philosophy that inspires people to move, connect, and live well.

As a Seasonal Educator, you will represent lululemon’s brand and values at the Shops at Don Mills Pop Up location, creating outstanding guest experiences through genuine engagement, product expertise, and teamwork. This role is ideal for individuals who thrive in a dynamic retail setting and are passionate about health, fitness, and customer connection.

Key Responsibilities:

Guest Experience:

• Deliver exceptional, authentic guest experiences that prioritize customer satisfaction and efficiency.

• Assess guests’ needs to offer personalized product recommendations and support.

• Share expert-level product knowledge by explaining the technical features and benefits of lululemon apparel.

• Ensure smooth and accurate transactions, assisting with omnichannel programs such as online pickups and phone orders.

• Maintain an active presence on the sales floor, assisting guests and ensuring the store environment reflects lululemon’s brand values.

• Gather and act on guest feedback, resolving issues in collaboration with store leadership.

Team Collaboration:

• Contribute to an inclusive, respectful, and supportive workplace culture.

• Work collaboratively with team members to deliver exceptional service and operational efficiency.

• Celebrate diversity and encourage a positive, team-oriented work environment.

Store Operations:

• Restock merchandise, manage inventory, and maintain store displays according to company standards.

• Utilize in-store technology to enhance guest experience and operational processes.

• Keep the store clean, organized, and reflective of lululemon’s premium retail atmosphere.

• Follow safety procedures and company policies to ensure a safe work environment.

Key Skills & Core Values:

• Excellent interpersonal communication and customer engagement skills.

• Strong sense of integrity, ethics, and responsibility.

• Enthusiasm for health, fitness, and wellness.

• Ability to work both independently and collaboratively within a team.

• Commitment to inclusion, diversity, and authenticity in the workplace.

Requirements:

Eligibility:

• Legally authorized to work in Canada.

• Minimum age: 18 years.

• Must be able to commute to the assigned location.

Availability:

• Flexible schedule availability, including evenings, weekends, and holidays.

Physical Requirements:

• Comfortable in a fast-paced retail environment with bright lights and background music.

• Ability to move throughout the store during shifts and lift boxes up to 30 lbs (13.6 kg).

Education (Preferred):

• High school diploma, GED, or equivalent.

Compensation & Benefits:

• Hourly pay: CAD 20.25 – 23.30 plus target bonus of CAD 2.00/hour.

• Extended health, dental, and mental health plans.

• Paid time off and retirement savings matching.

• Generous employee discounts.

• Complimentary fitness and yoga class access.

• Parental top-up program and professional development opportunities.

• Access to mentorship networks and leadership development series.

Why Join lululemon:

lululemon invests deeply in its people, fostering an environment of inclusion, growth, and well-being. The company values empowerment and continuous improvement, ensuring that every employee can thrive both personally and professionally. Working at lululemon means joining a supportive team that celebrates authenticity, balance, and community engagement.