Description:
Our Company: Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market. With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customer’s expectations in delivering cost effective solutions to improve patient outcomes.
The Position:
- This position provides support directly to the Product Managers and indirectly to the Sales and Customer Experience teams.
- The Product Coordinator will support and facilitate requests from the Sales and Marketing teams.
- The Sales Support Coordinator will be responsible for the marketing inbox and will support product information requests as well as conference requests.
- This position is also responsible for building strong working relationships with the sales team and maintaining cross functional collaboration.
Key Responsibilities:
Business Development
- Utilize vendor websites and external resources to maintain up to date knowledge of product lines.
- n conjunction with the Product Manager, support the creation of business plans for select products.
- Participate in the execution of clinical implementation plans for key products.
- Remain abreast of evolving product trends, customer needs and sales team leads.
- Maintain and grow vendor relationships.
- Product & Sales Support
- Develop extensive knowledge of supplier products to effectively source competitive cross references.
- Maintain product related information within ERP.
- Maintain effective management of the product set up process.
- In conjunction with the Product Manager and Finance assist to establish a pricing strategy.
- Analyze product and market trends to develop insights and build opportunities.
- Participate in quarterly business reviews as required.
- Manage the Marketing inbox.
- Participate in RFX review and responses as required.
- Develop an understanding of the RFP bid process as defined by the Product Manager.
- Provide marketing campaign support.
- Support the T&E process for the Sales team.
- Support the development/maintenance of online product education platform for ongoing learning of sales and marketing team.
- Communication:
- Ensure communication is effective and informative regarding upcoming changes or additions to products as well as issues which may affect the quality of products.
- Ensure high responsiveness and clear communication to the Sales team.
- Collaborate with other functional areas across THS to resolve issues and seek out new ways to improve the business.
- Administration
- Act as back-up for Digital Marketing Associate.
- Ensure cooperation with special projects as required.
Requirements, Qualifications & Skills:
Education and Experience
- University Degree in Business, Marketing or equivalent.
- Minimum three (3) years’ experience in a similar marketing role.
- Experinence in the Healthcare industry is preferred.
- Knowledge of Medical terminology and product usage in the field is an asset.
- Strong skills in Microsoft Office applications – Word, Excel, PowerPoint and Outlook
- Works well independently
- Strong interpersonal skills