Description:
Inside Sales Account Representative professionals build on a customer-centric service strategy to deliver foundational organization, business process, and technology capabilities required to deliver an optimal customer service.
Preferred Qualifications
- BPO experience preferred.
- Prior inside sales experience with emphasis on both outbound and inbound calling
- Has quota-based sales experience with sales impact on performance, quota attainment, and promotion
- Interest in expanding industry/vertical knowledge through training and certifications
- Commitment to in-depth, structured sales training and processes
- Flexible and quick learner, able to adapt to continuously evolving needs to help clients grow their business on the advertising platform
- Highly motivated with strong attention to detail and follow-through, eager to contribute to a collaborative team environment.
- Ability to work creatively and analytically in a problem-solving environment
- Flexible and quick learner, able to adapt to continuously evolving needs to help clients grow their business
- Eagerness to contribute to a team-oriented environment
Professional Skill Requirements
- Knowledge and understanding of advertising
- Experienced and excellent at building relationships and multi-touch cross/upselling over the course of a relationship
- Experience working with customers from North America
- Excellent listening, interpersonal, with a solutions mindset and passion for customer satisfaction
- Exceptional grammar, typing accuracy, and writing skills
- Professional sales skills with a strong phone presence solutions mindset and helping nature.
- Proficiency in computer skills
What can you expect?
- Free onsite parking
- Spacious workstations with updated technology platforms and equipment
- Supportive environment to assist with individual success
- Complimentary coffee, tea and hot chocolate bar
- A sense of community! We pride ourselves on our inclusive, open, and engaging work environment.