Sales Representative

Description:

Sandvik Mining and Rock Solutions is currently seeking a Parts & Service Sales Representative (PSSR) to join their team remotely based in Surrey, British Columbia. This role is ideal for a driven individual with strong customer service orientation and a passion for sales, particularly in the mining and heavy equipment sectors.

As a key member of the aftermarket sales team, the PSSR is responsible for identifying business opportunities, driving sales growth, and maintaining strong customer relationships within a designated territory. The individual will play an integral role in developing Sandvik’s presence, especially for aftermarket support and solutions, while ensuring customer satisfaction and loyalty.

Key Responsibilities:

• Develop and drive sales opportunities for all Sandvik Mining product lines, with a focus on aftermarket parts and services.

• Conduct gap analyses on customer fleets and perform quarterly audits to identify potential sales and service needs.

• Participate actively in account and sales team strategy sessions.

• Perform customer and site-specific opportunity analyses to assess full potential.

• Act as the liaison for customers on aftermarket issues and ensure timely resolutions.

• Meet and exceed agreed sales targets and performance metrics.

• Foster long-term customer development by emphasizing productivity, reliability, and alignment with Sandvik values.

• Remain updated on market trends, competitors, and industry developments to influence customer strategies.

• Carry out other related duties as assigned.

Environmental Health and Safety Commitment:
Sandvik places the utmost priority on ethical business practices, workplace health and safety, and sustainability, ensuring every employee and customer operates in a protected environment.

Qualifications and Skills Required:

• Technical degree or two-year college diploma in a related field.

• Minimum of 4 years of technical experience in the mining or heavy equipment industry; sales experience preferred.

• Bilingual in French and English is considered an asset.

• Strong communication skills, both written and verbal.

• Prior experience with Sandvik products is advantageous.

• High proficiency in data analysis and use of CRM software is desirable.

• Exceptional customer service focus and proactive problem-solving attitude.

• Valid driver’s license with a clean driving record.

• Willingness and ability to travel up to 50% of the time, locally and nationally.

Benefits:

• Opportunities to make a meaningful impact in a leading industry business.

• Career advancement and development support.

• Competitive compensation and benefits package, including:

  • Company-matched pension plan

  • Comprehensive health, dental, life, and disability insurance

Organizational Culture:
Sandvik is proud of its inclusive, open-minded workplace culture that empowers employees to share ideas, innovate, and grow. Diversity, authenticity, and mutual respect are core values. The company actively supports equity, accessibility, and representation at all levels.