Sales And Supply Coordinator

Description:

BIS Solutions Inc. is a specialized packaging solutions provider, working closely with licensed producers to bring their products to market by sourcing standard or custom packaging through a global manufacturing network. With a strong foundation in cannabis, compliance, packaging, and logistics, BIS Solutions offers practical and effective solutions that ensure business continuity and long-term growth for its clients.

We are currently seeking a Sales and Supply Coordinator to join our team full-time at our St-Hubert, QC office. This role is key to managing the coordination of sales activities and procurement operations, including handling orders, interacting with suppliers and clients, and ensuring seamless internal processes.

Key Responsibilities:

Sales Management & Client Relations:

• Respond promptly and efficiently to inquiries from current and potential clients.

• Ensure thorough tracking of quotes, orders, and deliveries, maintaining quality and accuracy standards in coordination with the internal sales team.

• Identify opportunities for additional sales (cross-selling and up-selling).

• Assist in preparing commercial proposals, technical sheets, and presentations.

• Support field representatives with up-to-date stock, pricing, and delivery timelines.

Purchasing & Replenishment Management:

• Plan and manage product restocking based on sales trends, forecasts, and projects.

• Maintain optimal inventory levels to prevent stockouts or overstock situations.

• Place purchase orders and track production and delivery timelines.

• Monitor market prices and participate in negotiating purchasing terms.

• Contribute to ongoing improvements in the purchasing process.

Sales & Operations Coordination:

• Align activities between sales, procurement, and production.

• Develop and monitor weekly performance dashboards.

• Support promotional campaigns and product launches, including regulatory approval processes with provincial clients such as the SQDC.

Client Account Follow-Up:

• Update client data using Google Drive and future CRM tools.

• Generate weekly sales and performance reports.

• Track customer satisfaction KPIs and processing lead times.

Market Intelligence:

• Collect and analyze customer needs, market trends, and competitor information.

• Participate in sales meetings and suggest optimization ideas.

Logistics Support:

• Work with the Director of Operations, internal teams, and clients to streamline the purchasing process.

• Ensure label requests comply with internal standards through coordination with the in-house specialist.

• Support cross-functional process improvements with relevant teams.