Sales Advisor

Description:

As a Sales Advisor, you will provide excellent customer service, guide customers, promote fashion trends and products, support sales targets, maintain a clean and organized sales floor, and contribute to the overall customer experience.

Key Responsibilities:

• Provide excellent customer service and guide customers through the store and OMNI experience.

• Promote products, trends, and sustainability initiatives.

• Maintain stock levels, garment care, and visual presentation.

• Operate fitting room and checkout areas.

• Support opening and closing procedures.

• Participate in team feedback, onboarding, and training sessions.

Qualifications:

• Experience in customer service or retail preferred.

• Passion for fashion and customer experience.

• Strong communication and collaboration skills.

• Flexibility and motivation to work in a dynamic environment.

Benefits:

• Staff discount card for H&M Group brands (H&M, COS, Monki, & Other Stories, etc.).

• Inclusion in H&M Incentive Program (HIP).

• Health insurance, wellness and family support programs.

• Paid leave programs and community service day.

• Opportunities for development, career growth, and networking.

Diversity & Inclusion:

H&M promotes diversity and inclusion across its workforce. No cover letter is required to avoid potential bias in hiring.