Description:
Clutch is in search of a Sales Advisor to champion the online used car buying process. This is a fantastic opportunity to join a rapidly growing team and create a huge impact, as we expand in new cities across Canada! Take part in disrupting the age-old mundane process of buying a car & redefine what it means to sell used vehicles.
What You'll Do
- Kick off the purchasing process once customers have placed a deposit on our website and be their guide through the cash transaction - set expectations for the next steps and ensure customer satisfaction.
- Effectively handle customer objections and get the sale across the finish line.
- Build the business by upselling ancillary products that Clutch offers including but not limited to extended warranties, rust protection etc.
- Update all relevant information and documents in our CRM, verify and generate documents.
All About You
- Minimum 2-3 years of sales or customer service experience
- Experience in customer objection handling is preferred
- You should be comfortable in a fast-paced environment and able to juggle a large number of customers at a time
- Stoked about disrupting and redefining an age-old industry and a drive to win
- Self-starter and go-getter attitude
- Attention to detail and a high level of organization
- Exceptional sales, communication, and objection-handling skills
- Must be comfortable working 100% on-site at our Mississauga facility
- Must be available to work on weekend shifts